Microsoft Ends Custom Domain Support For Outlook.com, Suggests Users For Office 365 Migration

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Windows Live Admin Center

This was an expected move from Microsoft, Microsoft has finally ended the custom domain support for Outlook.com. Custom domain support was one of the coolest feature that differentiated Outlook.com/Hotmail from Gmail in the recent years. Microsoft posted on Windows Live Admin Center homepage that Outlook.com no longer offers support for new custom domain sign ups and new customers looking to manage custom domains are encouraged to use Office 365. If you are already using custom domains on Outlook.com, Microsoft will continue to support the ability to log in to Outlook.com with your existing custom domain email address, but you will no longer be able to add or remove accounts in your domain.

Changes to custom domains with Outlook.com

Outlook.com no longer offers support for new custom domain sign ups. New customers looking to manage custom domains are encouraged to use Office 365, Microsoft’s premium online service, which also includes enterprise-class mail, collaboration and communication tools.

If you currently use custom domains with Outlook.com

We will continue to support the ability to log in to Outlook.com with your existing custom domain email address, but you will no longer be able to add or remove accounts in your domain.

For domain administrators who wish to continue to manage email addresses in their domain, we will be providing the option to migrate your account to Office 365. As part of Office 365, you will be able to continue managing your custom domains, as well as use many additional productivity tools including shared calendars, cloud storage and instant messaging.

Current customers using custom domains with Outlook.com will be notified via email in the coming weeks with further details and instructions on how to migrate.

Office 365 Small Business plan will cost you $60 per year and will offer Business-class email (50GB storage), Online conferencing, Public website, File storage and sharing and Office Online.

Visit Windows Live Admin Center for more information.



About Author

Pradeep, a Computer Science & Engineering graduate.

  • Usman Mohammad

    Was using this for my own domain and for a society, luckily I found about the domain hosting a few months ago.

    • Kelvin Nguyen

      can you give more details. I’m loking for it. thanks :)

  • Krinos

    Dang, was looking to switch to this.

    • rjmlive

      Actually me too, I already have Office 365 so maybe there is a package that I can use in conjunction. Little embarrassed I don’t already know the potential options.

    • Nham Thien Duong

      I almost made an account a few days ago as our company needed a small domain (we already have one, but I wanted to demonstrate that Microsoft’s was superior).

  • Zicoz

    This sucks. Luckily I’m already set up, but this was a killer feature for outlook. Anyone know of another service that offers this (not Gmail)

    • benjitek

      Office 365

      • Zicoz

        Way too expensive for family use.

        • benjitek

          I think it’s reasonable, but, you could check into whoever it is that’s hosting your domain name — they usually offer some sort of email and/or webhosting options. Otherwise, just go with Outlook.com if you want free.

        • rjmlive

          “Business-class email (50GB storage), Online conferencing, Public website, File storage and sharing and Office Online.”

          I don’t think that’s not worth $60. If you have a family with a custom domain already in place, you’re good to go. Otherwise getting a custom domain any other way still costs money, might as well top it off with these services.

  • http://kevinharder.com Kevin

    I used the Outlook (Windows Live) custom domain email for my email for years, but switched to Office 365 last year. I was having some weird issues with push email delivery and it was apparent that the custom domain feature wasn’t going to be supported much longer, especially after Google killed their free version of the equivalent Google Apps. Google has only offered the paid for-businesses version of Google Apps for some time now.

    Office 365 has been great though and i’m glad I made the switch. Solid reliability, more online storage than I’ll ever need, and it works identically to an Exchange server so it’s compatible with nearly everything. The fee is more than worth it in my opinion to have all my email readily accessible in the cloud and backed up.

  • Nham Thien Duong

    This was to be expected, (THE FORMER-)WIndows Live has 5 Waves, and the headings change each wave, much like how Windows Live Family Safety ”is STUCK in Wave 4”*, this was still on Wave 3…

    * = Well, it became a built-in component of Windows 8.X, so there are more ways to look in it (sort of a pun intended).

  • Steeple

    Damn. I was looking into this also.

    I don’t need Office 365 or to pay for it so…back to the drawing board i guess.

  • A. Jain

    I was actually in the process of starting 1-2 domains for business use and was banking on the good services of outlook. Presenlty I have a old google custom domain (which they ended nicely as the people who joined early still can create and delete usernames, and the number is fixed as when they joined). But for another company I need to create a custom domain. I was researching online, the best option now seems, yahoo small business. It’s offering Rs. 300($5) per month for 1000 users and unlimted space. That seemed to be the best, any other options?