Microsoft Is Aware Of Battery Charging Issue In Surface Pro 3, Working On The Fix Already

Surface Pro 3

Microsoft has already given out Microsoft Surface Pro 3 review units to the press. Some of the review units of Surface Pro 3 are facing a battery charging issue in which the device won’t turn on even when connected to the charger. Microsoft acknowledged the issue and confirmed that Microsoft is working on the fix that will be delivered via update soon.

The issue was first revealed by Neowin’s own editor-in-chief Brad Sams, who tweeted late on Monday that his Surface Pro 3 review unit would not turn on, even though the tablet was connected to its battery charger. It emerged that the same issue had apparently been encountered by ZDNet’s Ed Bott and Mary Jo Foley.

Hopefully, the end consumers who have ordered the product will have a great experience when they receive the product starting next month.Pre-order it from Microsoft Store today

Source: Neowin

About the author  ⁄ pradeep

Pradeep, a Computer Science & Engineering graduate.

  • big_Stefano

    “in which the device won’t turn on even when connected to the charger”
    “Microsoft is working on the fix that will be delivered via update soon”

    Anyone else see the problem with this??
    If it doesn’t turn on, how will it ever be able to install the update??

    • Willem Evenhuis

      oops.

  • soder

    “editor-in-chief Brad Sams, who tweeted”

    if it wasnt a paid advertiser of them, would MS give a sh*t to that issue report tweet? Would any ordinary peoples issue report on the OFFICIAL support.microsoft.com website result in a similar immediate response from the vendor, or it would burry among the other thousands of complaints there? Remember, its not that sh*tty twitter is the official support place for the surface products, but rather the support.microsoft.com website. Yes i know, even the bad-hair-girl misuses his own companys available messaging options (technet blog, surface blog, etc), so what to expect from the average 100-IQ consumer? Do you need to be a “somebody” (like a big editor guy of a high traffic fan-site?) or do you need to know a “somebody” to have your twitter-based issuereport be taken seriously? Ordinary peoples bugreport can still go to the trash, MS?