Microsoft yesterday launched a new service called Answer Desk.
Answer Desk is a premium service provided by Microsoft to give you the most convenient, friendly and easy way to get the most out of your PC.
Answer Desk Answer Techs are trained to diagnose and troubleshoot your Microsoft software related issues. Answer Techs are also knowledgeable to train you in Microsoft’s latest software, such as Microsoft Windows 7 and Microsoft Office 2010. Our Answer Techs will take care of your technology needs as quickly and easily as possible, so you can get back to our life.
The charges for the premium support seems to be very high. For example for one hour personal training on software, you need to pay $49. For advanced PC Tune up you have to pay $99. For virus removal, you have to pay $99.
For more details visit, http://www.answerdesk.com.