Microsoft Offers Hotfixes & Workarounds For Windows 8.1 Update Installation Issues

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While most users have been able to install Windows 8.1 Update without any issues this has not been the case for everyone. In the ‘Microsoft Answers’ forum a number of users reported error code 0x800f081f. A patch was subsequently issued for these users: Download KB 2939087. Another common issue was being unable to uninstall IIS after a successful update with Windows 8.1 or Windows Server 2012 R2.  Download KB 2957390 to resolve that issue. installation

For users who still had problems installing Windows 8.1 Update this workaround can be found on Microsoft forums:

  • Run CMD as administrator (Go to start screen, all apps, search CMD, right-click and select run as administrator)
  • Enter: dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14
  • When step 2 has completed, enter: dism /online /cleanup-image /startcomponentcleanup
  • Retry the update!

Have you had any issues installing Windows 8.1 Update? Let us know in the comments below

via Neowin



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Suril is a scientist, journalist and obsessive Microsoft observer. He holds an advanced degree in Biotechnology with minors in Biochemistry, Microbiology, and Molecular Biology. Send him tips on twitter: http://www.twitter.com/surilamin

  • AgFox

    This ‘fix’ has been posted on MS forums (see http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/windows-81-update-1-failing-to-install-with-errors/c3071122-e903-4775-b659-e98784bc786c?page=1&msgId=8e3df2a7-ff67-475c-9274-b748ecb145c8) & has only worked for a few people posting there, of which I am not one. Microsoft needs to acknowledge the problem & release a all-encompassing fix.

  • Matthew Kelly

    The above “fix” never worked for me. I tried a number of things, and finally found something that worked.

    I have Win 8.1 64 bit version and was finally able to get the update to install after executing the following two commands in the command window with admin privileges (Win key + X, A):

    first:
    Dism /Online /Cleanup-Image /ScanHealth

    then:
    Dism /Online /Cleanup-Image /RestoreHealth

    The issue apparently was a corrupted file (“Amd64CNBJ2530.DPB” of prncacla.inf to be exact) that the above commands correct. Note no reboot was required after running the above two commands before installing the update.

  • Simon K

    I had this issue aswell and none of the “fixes” in the post above or in the comments worked for me.
    I had to overwrite my win 8.1 installation with a fresh win 8.1 installation before i could finally update it.
    Something was clearly corrupted, but none of the repair methods worked.