Microsoft officially ended its support for Windows XP last week. More that 25% of the internet connected PCs are still running Windows XP and the vast majority of them are from enterprises and government agencies. Last week we reported that UK government has signed a deal with Microsoft to provide Windows XP support and security updates across the whole UK public sector for 12 months after regular support for the operating system ends on 8 April. The agreement is worth £5.548m (over $7.6 million), and covers critical and important security updates for Windows XP, Office 2003 and Exchange 2003, all of which have reached end of life in Microsoft’s normal product cycles. In a similar way, the U.S. Internal Revenue Service (IRS) will be paying Microsoft millions for an extra year of security patches.
ZDNet today reported that Microsoft has reduced the price of such custom support for Windows XP customers. Microsoft confirmed the same via the following statement,
“We’ve been working with customers and partners on the migration from Windows XP since we announced in September 2007 that support for Windows XP would end on April 8. 2014. As part of this effort, we’ve made custom support more affordable so large enterprise organizations could have temporary support in place while they migrate to a more modern and secure operating system.”
Microsoft still has not revealed how much price reduction they have done. Both ZDNet and Computerworld reported some numbers to provide us some idea on it.
One of my sources, who requested anonymity, said he had heard that one customer had Microsoft reduce a quote of $85 million for a CSA agreement, to $3 million to cover all of the devices in his organization still running Windows XP.
Computerworld, citing its own sources, claims the new ceiling for CSA coverage is $250,000, with a $250 per device charge.