Solution for Wi-Fi “Limited Connectivity error” on the Microsoft Surface

Apparently many Surface users are experiencing a “Limited Connectivity error” when using WI-FI on the Microsoft Surface, which can only be fixed by disconnecting and reconnecting or restarting the tablet.

Microsoft has pushed out a fix, but apparently some users are still having issues.

However a solution has popped up on Microsoft Answers which may solve the left-over issues.

The instructions are as follows:

  • First of all, go to Start Screen by pressing the Windows button your Surface tablet. In Start Screen go to Search Charm by swiping from right and selecting ‘Search‘.

  • Type in ‘cmd’ in the ‘Search’ box. ‘Command Prompt‘ would be showed in results.

  • Swipe down on the Command Prompt tile and the app bar will open. Select ‘Run as administrator’ from the app bar.

  • Command Prompt will open on the desktop. Type or copy and paste the following in the command prompt

netsh int tcp set heuristics disabled

  • Press ‘Enter’. You would see ‘Ok’ as answer. Now, type the following:

netsh int tcp set global autotuninglevel=disabled

  • Press ‘Enter’. You would see ‘Ok’ again. Type the following now:

netsh int tcp set global rss=enabled

  • Press ‘Eneter’ and you would see ‘Ok’. Now, finally type the following:

netsh int tcp show global

  • This time you will see a couple of settings and all should be disabled except one or two. If, all are disabled except one you are good to go.

Surface-Wifi-command-8

  • Now, your Wi-Fi should be connected to internet again. You won’t face the Wi-Fi limited connectivity problem again.

Let us know below if this hack solves your issues.

Via Windows8Core.com

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  • Sebastiaan Dammann

    Apparantly the ‘fix’ Microsoft pushed out does the same as described above. I haven’t executed the steps and have the same parameters shown.

  • brent3000
  • http://twitter.com/danrivhor Daniel Rivero Horie

    I have had this problem on my Acer Aspire S7 ultrabook with the normal version of Windows 8, I’ll try this solution and see if it works

  • Tim Hogg

    Updated Wi-Fi drivers that address limited connectivity were made available through Windows Update with the December 11th update for Surface RT.

    Please try this Windows Update prior to any additional troubleshooting steps mentioned here.

    Thank you!

  • jpval

    does not solve the issue for me

  • marktharparms

    This hasn’t fixed it for me, either.

    At home I can force the solution by pushing the WPA Push to Connect button on my router but I’m currently away and can connect to no network whatsoever.

  • vootins

    No dice.