Microsoft today announced the availability of Microsoft Dynamics CRM Online in 17 new countries. With this expansion, Dynamics CRM Online is now available in four global regions serving over 50 global markets. Find the list of new markets below, Argentina, Uruguay, Ecuador, U.S. Virgin Islands, Indonesia, Thailand, Taiwan, Philippines, Bahrain, Egypt, Kuwait, Oman, Qatar, Saudi Arabia, South Africa, Ukraine, and the United Arab Emirates Back in June, Microsoft announced their Dynamics CRM spring wave updates along with new markets expansion. With today’s announcement, they are expanding further. With the global expansion, CRM Online is now available and running within Microsoft’s Latin America datacenter located in Brazil.  This means that Microsoft Dynamics CRM Online will join Microsoft Azure and Office365 to serve our Latin American customers from our South America datacenter.  This regionally located datacenter means less latency than traversing to North America resulting in better service for our customers in ...

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Last week, Microsoft announced their partnership with Salesforce.com in which Salesforce can be now integrated with Office 365 and you can host Salesforce apps on Azure. Even though it is a win-win situation, Microsoft Dynamics partners are not so happy about this deal. Microsoft Dynamics is the competing CRM product against Salesforce and it has lost one of the main advantages of having an easy integration with Office 365. Since both Dynamics and Salesforce has Office 365 now, Dynamics partners will have hard time convincing their customers. According to R “Ray” Wang, principle analyst at Constellation Research, after the deal was announced dozens of Microsoft partners he advises expressed displease with the news. “They were pissed!” Wang said. But analyst claims that Dynamics will still be the best choice for Microsoft shops, Are there concerns justified? Yes and no, Wang says. The reality is Dynamics and Salesforce are the two big ...

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Bloomberg today reported that Microsoft and Salesforce are in a discussion to announce a cloud partnership. This partnership will allow Microsoft Azure customers to run Salesforce in Microsoft Cloud and also will allow users to integrate data from Salesforce products into Microsoft’s Office programs. Microsoft and Salesforce are considered to be longtime rivals and it will be interesting to see how this partnership will work out. Microsoft announced similar partnership with SAP last week. The partnership was in three critical areas: Enterprise cloud computing with business-critical SAP applications certification for Microsoft Azure; Improved interoperability between data from SAP applications and Microsoft Office, including general availability of connectivity between SAP® BusinessObjects™ business intelligence (BI) solutions and Microsoft’s Power BI offering; Mobile productivity with expanded development and support for Windows and Windows Phone 8.1. Source: Bloomberg ...

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Microsoft today announced a new Dynamics CRM release which includes new marketing, customer care and social listening capabilities, thanks to  acquisitions Microsoft made last year. Read the full press release below. REDMOND, Wash. — Feb. 18, 2014 — Microsoft Corp. (Nasdaq “MSFT”) on Tuesday unveiled a comprehensive set of new Microsoft Dynamics CRM capabilities to help organizations match their customers to the right products and services, engage with them in the right way at the right time, and nurture their relationships. The new release is expected in the second quarter of 2014. Delivering on its promise of rapid innovation, the release adds new functionality to help marketers be smarter, enabling them to efficiently drive and manage their marketing campaigns; help businesses engage with and care for customers in a personalized manner on virtually any device, anywhere; and enhance capabilities in Microsoft Dynamics CRM 2013 to help businesses sell more effectively. ...

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