One of the main advantages of Microsoft’s gaming console like Xbox One is the Xbox Live gaming service. Millions of players use Xbox LIVE service to enjoy their gaming everyday and it is the largest gaming service in the world. Xbox Live Operations Centre is the team at Microsoft which handles the day-to-day operations of Xbox LIVE service to keep it online all the time. Located in a windowless room in Microsoft’s Redmond campus, it is manned 24 hours a day, 365 days a year. And looming ominously above it all is a massive red digital timer. “Any time there’s a major incident going on that’s either user-impacting or we think it might be user-impacting, we start that clock,” warns Microsoft Gaming Ninja (seriously, that’s actually his title) Eric Neustadter. “We use that to make sure we’re doing the right things at each point in our process. We have playbooks for ...

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  Last week, Hurricane Sandy flooded some cities including New York in USA. Google on its part published a map showing Sandy affected areas and sent Hurricane Sandy alerts via Search, Maps, etc,. Apple on its part placed a donation link on its popular home page. What about Microsoft? Microsoft is closely monitoring the situation, and has already taken several actions including publishing its disaster response ReadyReach information portal. This site provides information on updates & projections from experts, preparedness recommendations from FEMA, and links to more information on what you can do to help. A number of nonprofits are actively responding to relief efforts for Sandy, including: American Red Cross – Mobilized more than 400 workers, 200,000 ready-to-eat meals shipped, six shelters in Virginia and North Carolina. AmeriCares – Assessing needs with over 130 response partners, positioned stock of supplies and medicine ready for immediate shipment. Save the Children – Using U.S. Emergencies Fund to ...

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