Last month, we reported that some of the review units of Surface Pro 3 are facing a battery charging issue in which the device won’t turn on even when connected to the charger. Microsoft then acknowledged the issue and confirmed that Microsoft is working on the fix that will be delivered via update soon. Today, Microsoft delivered this update via Windows Update. Mary Jo Foley confirmed that her review unit received this update today. Microsoft told her that this update fixes the power issue and also contains number of performance improvements as well. The device will be available in the retail in US from tomorrow. Pre-order Surface Pro 3 from Microsoft Store today ...

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  Microsoft released a firmware update for Surface Pro 2 users in December and then later pulled it due to issues caused by the update. Microsoft then said, “To ensure the best experience for our customers during the holiday season, we have taken steps to remove the update for Surface Pro 2 that was previously published through Windows Update on December 10,” and even confirmed that they are working to release an alternative update package after the holidays. Today, there are reports that Microsoft Surface Pro 2 users are receiving firmware update dated 18/01/2014. Microsoft is yet to confirm whether this is the fix for the firmware update released last month or something different.   Source: Surfaceforums via: ZDNET Microsoft Releases Firmware Updates For Surface 2 And Surface Pro 2 With Lots Of Improvements Surface Pro 2 Firmware Patch Pulled From Windows Update; Fix Will Come Next Year Microsoft Working Through The Holidays ...

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Few days back Microsoft said, “To ensure the best experience for our customers during the holiday season, we have taken steps to remove the update for Surface Pro 2 that was previously published through Windows Update on December 10,” and even confirmed that they are working to release an alternative update package after the holidays. It seems, Microsoft has changed their minds and decided to deliver the fix earlier than expected. Here is the info from the Support forums, We are working through the holidays to deliver a fix for the small number of customers that have experience decreased battery life and booting/sleeping problems as a result of the December update.  We took the update down to prevent additional customers from ending up in this state. All hardware failures, none of which are known to be caused by the December update, are being handled promptly through our warranty exchange policy. The UEFI firmware ...

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Microsoft has decided to pull a firmware patched, for the Surface Pro 2, pushed through Windows Update on December 10, 2013.  Microsoft started receiving complaints shortly thereafter when numerous users began experiencing an error code (80070490) when attempting to install the update. Microsoft explained a few days after that this update was triggering a false error message upon installation. “To ensure the best experience for our customers during the holiday season, we have taken steps to remove the update for Surface Pro 2 that was previously published through Windows Update on December 10th, 2013. We are working to release an alternative update package after the holidays,” Microsoft stated. A number of users also experienced reduced battery life after installing the update. “Some people may by experiencing a false error message, 80070490. The firmware update should be installing correctly; however, if you received this error message, we recommend that you go to Device ...

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Microsoft has finally released the Surface RT Recovery Image for Surface RT users. Just few days back, Microsoft pulled Windows RT 8.1 update from Windows Store since some users reported issues while updating. I think this recovery image should be useful for those who bricked their devices. Microsoft has also provided a reference  document for instructions regarding creation of the recovery USB drive and the use of this Surface RT recovery image. Download it here from Microsoft. ...

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Microsoft today released set of updates for Surface Pro devices which brings in support for using Type Cover 2 or Surface Touch Cover 2 and device driver updates to optimize Surface Pro for Windows 8.1 which is getting released later this month. October 2013 updates: In preparation for the release of Windows 8.1, these additional updates were released for Surface Pro running Windows 8.0: •UEFI firmware updates. •System Aggregator firmware updates. •Various device driver updates to enhance the Windows 8.1 update experience, and optimizations for using Type Cover 2 or Surface Touch Cover 2. Note These updates should be applied prior to updating to Windows 8.1. Source: Microsoft ...

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Microsoft today released set of firmware and driver updated for both its Surface RT and Surface Pro devices. These update brings enhance stability, reliability and more. Here is the full change log. Windows RT 8.0 updates only: UEFI firmware update that optimizes the audio experience at low volumes and removes a perceived pulsing in audio volume for some content. Update to system drivers that enhance stability and reliability. Windows 8.0 update only: UEFI and System Aggregator (SAM) firmware update that enhances system stability, reliability, reduces power consumption, and improves touch latency with the touchpad on the Surface Type Cover and Surface Touch Cover. Updates are automatically installed on Surface through Windows Update. If you want to manually install, follow the below steps. Swipe in from the right edge of the screen and then tap or click Settings.      (If you’re using a mouse, point to upper-right corner of screen, move the ...

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Patch Tuesday, the second Tuesday of the month, and the time when Microsoft pushes out software updates for their products. On this occasion this includes includes Microsoft’s first ARM computer, the Surface, and the update  is  a “Cumulative Update for performance/compatibility” and another is a firmware update which hopefully addresses the same issue. To check for an update: 1. Go to the charms menu and select Settings 2.  Select Change PC settings 3. Scroll to the bottom and select Windows Update. 4. Check for Updates and install. We noticed definite performance improvements, including in multi-tasking, text input, quicker loading times and improvements in IE, including in tab switching and closing. Have our readers noticed any other changes or improvements? Let us know below. Thanks Tishawn for the tip. ...

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