WMPoweruser.com readers would be familiar with Laptop Magazine’s play-offs, in which Windows Phone fans have multiple times seen off the Android fan boys. While such contests are fun it is actually more rewarding to see the Microsoft  product win without the assistance of our hundreds of thousands of readers. This was the case most recently in the Laptop Magazine Tablet World Series, during which the Microsoft Surface handily beat the much cheaper Google Nexus 7 Android tablet. The next stage will pit the Windows RT tablet against either the Samsung Galaxy Note 10.1 or Asus Transformer Pad, but I suspect given the general performance of Android tablets in the market the Mercedes of tablets will not have any problem dominating again. Thanks Jacopo for the tip. ...

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Acer has been a major critic of Microsoft’s Surface tablet, and have now  withdrawn their support from Windows RT by delaying their RT products indefinitely, Reuters reports. "Originally we had a very aggressive plan to come out very early next year but because of Surface, our R&D development doesn’t stop, but we are much more cautious," Acer President Jim Wong told Reuters on Tuesday. "Originally our plan was Q1, but now I don’t think it will be earlier than Q2," Wong said. He complained that Microsoft was undercutting its Windows OESMS, noting that Lenovo and Asustek had unveiled plans for Windows RT tablets starting at $599 before Microsoft surprised the market with its $499 home-built Surface. "I don’t know what’s next, what Microsoft will do," Wong said. "We are watching how Surface is doing … How is RT accepted by customers, how Microsoft is aggressive on RT and on Surface, ...

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In an interview with CNBC, Microsoft CEO Steve Ballmer has said that Microsoft Surface is the product customers always wanted. He also said that Microsoft Surface competitors such as Apple, Amazon and Google does not provide a work and play experience as Surface does. “I don’t think anybody has done a product that is the product that I see customers wanting,” “You can go through the products from all those guys … and none of them has a product that you can really use. Not Apple. Not Google. Not Amazon. Nobody has a product that lets you work and play that can be your tablet and your PC. Not at any price point. “This is a first-class tablet that people can enjoy and appreciate,” “It’s a PC; it’s a tablet. It’s for play; it’s for work. It’s a got a great price. That product doesn’t exist today.” Watch the video in ...

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Today ifixit posted their tear down of Microsoft Surface for Windows RT. Microsoft Surface scored a repairability rating of 4 out of 10 (10 is easiest to repair). Here are the reasons iFixit posted at the end of the process, Several components are modular and replaceable without requiring desoldering. You can remove the battery pretty easily — once you’ve suffered through the opening procedure. It’s pretty difficult to remove the rear panel and gain access to the device. It is impossible to remove the keyboard connector without first removing the display from the frame. LCD and glass are fused together and strongly adhered to the case, increasing cost of replacement. You’ll have to use a heat gun and lots of patience to gain access to the glass and LCD. Even though 4/10 may look as a poor score, Apple iPad 3 scored a repairability rating of 2 out of 10. Anyways, you don’t have to really worry about ...

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We reported earlier that Microsoft was offering £50 and $50 to international customers in UK and Canada for the delay in their Surface orders. Then we had a few miffed German readers complaining their orders were also delayed, but no compensation was forthcoming. The bad news is that orders are still delayed, but the good news is that Microsoft is willing to make up for it. Reader Fabian has just received an email from Microsoft apologising for the delay, and offered 50 Euro store credit, which can of course be used to buy a Touch or Type cover. Have any of our other German readers received their 50 Euro also? let us know below. Thanks Fabian for the tip. ...

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While many Microsoft fans are already playing with their Surface tablets, quite a few are not having such a good time, and are still waiting for theirs to be delivered. Many buyers have had no notification about the status of their orders, and quite a few are having their orders cancelled, without any real explanation. Mark from WP7.nl is one of the later, having received this email. I ordered mine on 10/18 and it was cancelled by Microsoft on 10/27: The following item(s) have been cancelled from your order: Product SKU: Z2S-00002 Product Name: Surface HD Digital AV Adapter Qty Ordered: 1 Reason for cancellation: Other Product SKU: 9HR-00026 Product Name: Surface with Windows RT Qty Ordered: 1 Reason for cancellation: Other While I think there is too much goodwill amongst the Microsoft community to call this a botched launch, Microsoft is in the unusual position of having product that ...

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A WPArea reader managed to capture some pictures of the new Microsoft Surface Experience Centres which will be popping up all over the world. He writes: Since today in some German cities Microsoft’s new tablet computer, the surface is presented. Here in Berlin, there are several places where you can take a look. I was at the Motel One in the Kant Strasse 10, right near the Zoological Garden Berlin station. The Experience Center is located in the entrance hall. Only 2 units to try out were available. Guests at the Motel One can also rent a surface and try to rest.Therefore, additional devices. The tablet looks good and great is processed. The format may be a little getting used to. The weight is slightly larger than expected (although not more than others). It’s been fun to use the Surface and the gestures you fast on it. If you can ...

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It seems like Apple has been a victim of their own success as their crowded stores turn away some potential customers. After being bitterly turned down by a seemingly ‘far too busy’ Apple store, customer Tonicia Abdur-Salaam turned to Microsoft to provide her school –Richfield’s Partnership Academy K-5 charter school- with the 24 desktop PC’s and a few laptops she was in urgent need of. Not only did Microsoft staff provide her with technical assistance and set up of the computers, but the friendly team threw in a couple Xbox 360’s free of charge. So far, 15 million people have experienced the friendly, insightful service the Microsoft stores have to offer.  In fact, twincities.com reports that 97% of surveyed customers said they preferred Microsoft products to Apple products.  Maybe this could have something to do with the fact that Apple stores are far too ‘packed’ according to Tim Nelson, president ...

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The final version of Microsoft’s Office 2013, along with the new Office server editions like SharePoint Server 2013, Exchange Server 2013, Lync Server 2013 are now available to  TechNet and MSDN subscribers, and also Office Home & Student RT 2013  for Microsoft Surface buyers. Office 2013 for MSDN subscribers can be found here, and Office 2013 for TechNet subscribers. For Windows RT Surface users, the update can be had by: Head to the Control Panel version of Windows Update, not the Metro-accessible version that you use for more everyday settings changes. Fire up a search for ‘Windows Update,’ and select ‘Install optional updates,’ instead of ‘Windows Update’ from the list of results. If no updates are available, have the device run a check. If there are, then get going right away. The update is titled “Update for Microsoft Office Home & Student 201[3] RT Preview.” Select it, and install. Reboot. ...

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Microsoft today posted a new video talking about the design of Surface. The Surface for Windows RT sports a great build quality which provides you a feel of a high end of watch finish. Also the Surface was designed to withstand drop in 72 different orientations! Yes, Microsoft even demoed that part in its launch keynote few days back. The Surface also features a built-in kickstand, two cameras which can enable you to take notes and record a lecture at the same time. Have you bought your Surface? ...

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We wrote earlier about international customers not receiving their Surface tablets when they expect.  It seems Microsoft is working very hard to quell any outrage, and is going so far as to offer buyers a £50 or $50 gift voucher for their trouble. Shawn has sent us in this email below: Dear Customer, Thanks again for pre-ordering your Surface online! As stated at the time of order, we expect customers in Canada to receive their Surface devices between Oct. 26 and Oct. 30. We apologize for any confusion caused by subsequent emails stating an earlier or later arrival date. To make up for any inconvenience, we would like to offer you a single use coupon for up to CND$50 off your next purchase from the Microsoft online store*. To use your coupon, please visit www.microsoftstore.com/ca, shop for the items you want, and, at check out, type the code xxxxx in ...

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Today many Microsoft Surface buyers will be angered, not by the device but by its absence, as many international pre-orders end up being pushed back around the world. According to readers Microsoft is now revising the language of the pre-orders, saying delivery would be *from* the 26th, and that devices could arrive as late as the 30th October. Clearly the whole point of the pre-order system was to have the device arrive day and date with its release to the market, and while I do not expect riots in the streets, I think more than a few digital recycle bins will be tipped over. If there is any good news, it is that some Microsoft reps have said the delays were due to “huge demand” which is never a bad thing. To check where your Surface order currently is, use this handy tip from WPC. Just go to the FedEx ...

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Microsoft clearly thinks the Surface tablet will sell itself once punters have a hands-on with it. They have opened up Surface Experience Stores where people can see and have hands-ons with the devices in Australia, Germany, UK and France, with locations in USA coming later. The full list of locations are: Australia Carindale, Westfield Carindale Sydney, Westfield Sydney Doncaster, Westfield Doncaster Foutain Gate, Westfield Fountain Gate Upper Mt Gravatt, Westfield Garden City Parramatta, Westfield Parramatta Germany Berlin, Motel One Hauptbahnhof Berlin, Motel One Alexanderplatz Berlin, Motel One Kurfuerstendamm Hamburg, Motel One Am Michel München, Motel One Deutsches Museum Berlin, Motel One Spittelmarkt Berlin, Motel One Tiergarten Hamburg, Motel One Alster München, Motel One Sendlinger Tor München, Motel One City- Ost Frankfurt, Motel One Airport Köln, Motel One Waidmarkt Essen, Motel One Essen Stuttgart, Motel One Hauptbahnhof Frankfurt, Motel One East Side Leipzig, Motel One Leipzig Dresden, Motel One Palaisplatz United ...

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Last night Microsoft took the wrap of their New York Times Square store, in the presence of a large crowd who it seems could not wait to get their hands on some Windows RT Surface tablets. The above pictures were snapped by Steven Sinofsky, who is seems was pretty excited about the event. Neowin spoke to the staff there, and found that Microsoft may in fact keep the pop up store open after the holidays, depending on performance. The store does more than sell Surface tablets, also offering some laptops,  boxed copies of Windows 8, and will soon offer Windows Phone 8 handsets. Click the pictures to see more of the excitement. ...

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