Microsoft today highlighted one of the recent customer success stories. The city of New Orleans has now chosen a technology solution from Microsoft and Motorola Solutions to fully make use of the Internet of Things associated with 9-1-1 dispatchers. The solution connects police, fire and medical services applications, a 9-1-1 call system, mobile terminals, tablets, and a data warehouse into one intelligent system. Orleans Parish Communication District (OPCD) uses this combination of server and database technology, modern applications and multimedia capabilities, to make quicker and smarter decisions and there by transform emergency services, shorten response times, improve safety and eliminate error-prone manual processes.
The Motorola Solutions PremierOne CAD solution, which went live in September 2013, integrates 9-1-1 telecommunications and applications from the EMS, police and fire departments in a central console. The system includes a data warehouse with the Motorola Solutions PremierOne CAD application running on Windows Server for Embedded Systems and Microsoft SQL Server for Embedded Systems software, with a service oriented architecture based on the Microsoft .NET Framework. The solution also uses SQL Server 2012 Reporting Services to share information within the public safety community.
Read more about it here.